I'd a terrible knowledge applying American Airlines! My gate was adjusted 6 instances and that they had me managing from gate to gate to pass up my flight! Then was placed on One more flight who’s gate was changed 4 situations after that! The people today at gate had been awful and didn’t care! My flight was delayed resulting from maintenance challenges then I finally get on plane and sit in my seat and my arm was scratched by an employee pushing the drink cart!
Right after reading through some of these evaluations I am quite let down AA would not seek the services of new administration. I had a difficulty with leaving our iPad to the aircraft. Once i went back again to the gate no one would make an effort to return to the airplane and Look at.
My spouse and I desire to praise our flight attendant whose title was Rhonda. It's been many years given that we are already handled so royally by a flight attendant. Right now, most flight attendants “do their task’, but Placing forth no excess work. Rhonda radiated with her love for her job and her delight in American Airways. I presume she is one of your senior flight attendants, Incidentally she presented herself. We wish that you should Get in touch with Rhonda and praise her for currently being this sort of an really outstanding worker and exceptional flight attendant.
My spouse and I flew on AA266 Feb five from Lihue to L.A. We experienced paid out for bulk head seats (8A,8B). We were given 12A and 12B in its place. The desk mentioned it had been to equilibrium the plane for takeoff as a result of vacant seats Which we would be returned to 8A and 8B inside the air.
Another thing I couldn’t fully grasp is how your letter indicated that amounts for immediate use would be honored If your receipts ended up apparent and legible. How could my $forty six taxi trip from The Embassy Suites to Wal-Mart not be legible? I only acquired plenty of to go over my toiletries at Wal-Mart.
I have bundled an short article that outlines your organization as remaining the worst airline during the marketplace which isn't anything to be proud of. Determined by my experience I'll say that I am never ever planning to fly with your business once again, and neither will any one I understand. I've presently publically announced my frustrations with the airline on the many social networking sites.
my grand mother take a flight from Ecuador 2/eighteen/sixteen (stop in Miami)in path to Ny,when she was waiting around to obtain her baggage what a shock she obtained!!her luggage was damaged and somebody within steal some great which was inside of,also the zipper was violated(damaged)she shed in goods that she provide it to my family While using the Value about $350 when she educated what comes about in AA counter in JFK NY they available to replaced her brand-new baggage having an applied and previous a person that looks like they pick up while in the rubbish!!.also they claimed that to maintenance will take about four weeks!
I not too long ago flew an Embraer plane from Dallas to Tyler (flight 2746 on December 29th, 2015.) Considering that the Embraer is a small airplane with minimal leg space, my knees have been embedded from the seat back again before me, and it was causing distress for me as well as passenger in that seat. I asked the stewardess (“Ellen) if I could go towards the exit isle, where by there was additional place. Once i requested she mentioned: “We're going to complete counting heads prior to we commence taking part in musical chairs.” When she finished counting individuals, I went ahead and moved to at least one of two OPEN seats while in the exit isle–I didn’t inquire her all over again as a consequence of her rude reaction the first time. Ellen arrived about the general public tackle system: “Did you move to the exit isle? Return to your seat.” I went again promptly. She ongoing to the PA: “There could be a $ten,000 great, and I'm not likely to spend it.
The worst flight working experience of my everyday living was having my family of 16 on American Airways. Dropped our baggage both strategies. We won't be flying American once again.
This can be my 1st knowledge with American Airlines and it's been the worst! My best friend And that i took a trip to St. Maarten and There's been absolutely nothing but difficulty since the return flight. 1st, they couldn’t discover her reservation and attempted to fees her $1,one hundred for a flight she already paid for. Then, I was forced to purchase a 2nd checked bag, Though I have Usually been in a position to check the bag. Soon after, my flight (2119) was delayed for more than an hour or so. NOW I am on my connecting flight from MIA to ATL which flight is delayed more than an hour. Does America Airways know We've got life…friends and family choosing us up in the airport?
I am astonished at the lack of purchaser service at American Airways. I was a flight attendant for 30 yrs and took great pleasure within the teaching I acquired from American. On the recent journey I viewed a passenger and agent argue about which one particular was ruder. There is absolutely no evident enforcement of grooming guidelines any where in the business.
Wanda also purchased a wheelchair for me as 1 had NOT been purchased Regardless that I'd asked for a single Once i obtained my ticket.
I am sorry to mention that our knowledge on the AA counter in Newark was below stellar – Of the two consumer service reps in the counter aiding travellers examining in, a person dedicated her the perfect time to ONLY First-class travellers, and the other female seemed to do as minor as you can – as well active stressing about what All people else was carrying out – all except what she can be undertaking! As the line grew more time, the much less intrigued she became, and her Angle was horrific – It took us significantly less the perfect time to get on the Airport than it did standing in line to check in! (above one hour with only 4 persons in front of us). By Continue the point we stepped up to the counter – a brand new representative acquired on board – we had to “tranquil ourselves down” – it is possible to imagine how the other forty or so persons started to experience driving us! As you continuously try to tell us, you “treatment” with regards to the passenger, and this personal could use a little bit of Mindset adjustment – or uncover her another place!
Looking to change a reservation day for the last three times/nights. Every single agent We've gotten has both transferred us outside of our phone making another hours hold out or has hung up on our contact.